FAQ

  • CHECK IN

    How and when do I request early check-in? Through email, via text (479-252-9280), or by phone (833-264-6262) with the rental agent a day before arrival.

    What day will I receive my check-in instructions?

    Three days before your arrival date.

    Who do I contact for issues during check in?Reach out to our guest services team via text (479-252-9280) or by phone (833-264-6262)

    What time is check in?

    Check in is 3 pm

  • CHECK OUT

    How and when do I request for Late Checkout?

    Through email via text (479-252-9280), or by phone (833-264-6262) with the rental agent a day before departure.

    How do we check out?

    Guest services will send check out instructions by text

    Can I extend my stay?

    If the property is available for requested dates. You can extend stay by contacting Guest Services via text (479-252-9280) or by phone (833-264-6262)

    What time is check out? Check out time is 10 AM

  • CANCELLATION

    What is your cancellation policy?

    Please visit book.cohobnb.com/terms to see terms and conditions or contact our Guest services team via text (479-252-9280), or by phone (833-264-6262)

    What is your refund policy?

    Please visit book.cohobnb.com/terms to see terms and conditions or contact our Guest services team via text (479-252-9280), or by phone (833-264-6262)

  • LOCAL RECCOMENDATIONS

    Do you have any good local recommendations?

    Check out our Experience NWA tab and follow us on social media for our latest local reccs!

  • LOST AND FOUND

    LOST AND FOUND

    I left an item at your vacation home. What do I do?

    Reach out to our guest services team via text (479) 252-9280 or by phone (833) 264-6262

  • ADDITIONAL SERVICES

    How can I add mid-stay cleans to my reservation?

    Reach out to Guest services via text (479) 252-9280 or by phone (833) 264-6262